> For the complete documentation index, see [llms.txt](https://knowledge.rollcredits.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.rollcredits.io/payroll/get-started/loanout-docs.md).

# Upload your loanout documents

Upload your loanout company's incorporation certificate, then see how it's checked and approved.

If you're paid through a loanout company, the **Submit your Loanout Documents** onboarding step asks for your incorporation certificate on the **My Loanout Documents** page. Open it with **Submit Loanout Documents** on the **Onboarding Steps** card in **Payroll > My Timesheet** or **Payroll > My Profile**, or from the onboarding banner.

{% hint style="info" %}
If RollCredits payroll is turned on for your production, this step shows only when your employment type is Loanout. For all the steps, see [Finish your payroll onboarding](/payroll/get-started.md).
{% endhint %}

## Upload your incorporation certificate

1. Select the box under **Incorporation Certificate**, which says **Tap to upload** on a phone. On a computer, you can drag the file onto it.
2. Choose your certificate. To swap it, select the X next to its name and choose again.
3. Select **Upload**. On a phone, the button sits in a bar at the bottom of the screen.

You can upload a PDF, PNG, JPG or HEIC file of up to 50 MB. Other files aren't added, and a message says they failed to upload.

When the upload works, you see "Incorporation certificate uploaded successfully". RollCredits then takes you to your next onboarding step, usually [Sign your startwork documents](/payroll/get-started/startwork.md), or back where you started if no step is left.

If you see "Error uploading incorporation certificate" or "Unable to process document upload. Please try again.", select **Upload** again.

## What happens after you upload

RollCredits reads your certificate and looks up your business in the state's public business database.

* If it finds a matching active business, your documents are approved on their own, and the status shows **Approved by RollCredits Payroll AI Agent**.
* Otherwise, an Owner, Super Admin or Manager reviews them. The status shows **Needs Manager Review** until they approve, then **Approved by** and their name.

## See your status and the business check

Your review status, the check's result and **View File** for your certificate are on the **Loanout** tab under **Documents** in **Payroll > My Profile**. Its **Verification Result** card says what the check found, such as **Business is active** or **Business not found**, and compares the **Business Name**, **Filing Number**, **Incorporation Date** and **Incorporation State** on your certificate with the state's records. See [View your payroll documents](/payroll/crew-profile/crew-profile-documents.md).

## Start over

To replace a certificate you've already uploaded, reset your loanout documents with **Reset Loanout Documents** on the **Loanout** tab, then upload again from your **Onboarding Steps** card. The steps are in [View your payroll documents](/payroll/crew-profile/crew-profile-documents.md).

{% hint style="warning" %}
Your loanout documents are kept for the whole company, so one upload covers every production you work on for it. Resetting deletes them for all of those productions, and the step comes back until you upload again.
{% endhint %}


---

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